“Which gate?”
This one.
Every issue in your building, shown where it is. Then who has it, what it cost and who checked it was really fixed, all kept on record.
For strata, body corporate and owners corporation schemes across Australia. Nothing to install. We set your scheme up with you.
Who’s reading?
Stop being the building’s switchboard.
Talk to us about your schemes- All your schemes, one sign-in.Switch building from the top of the screen.
- Work sent from the issue.The contractor gets a link, with no account to set up. Their quote, invoice, photos and “done” land back on the issue.
- Duties that come to you.Whoever looks after each one is told before it falls due and again if it’s overdue, with a place to file the certificate.
Know what you’re signing off, and who did.
Bring this to your committee- Spend in one queue.Quotes and invoices wait for approval, and each decision is recorded under the name of whoever made it. You can also hold work until a quote is approved.
- A second pair of eyes.The person who marks a job fixed can’t be the one who closes it, and the resident who reported it is asked if it’s fixed.
- A history you can show.Each step is added with who took it and when. Switch on a monthly report and the committee is told when it’s ready.
Fewer phone calls about the wrong gate.
Show this to your committee- Issues that arrive with a place.A pin in the walkthrough, a point on the map, a lot or an asset, with photos and video.
- Decide in a few taps.Accept, Decline, Already reported or Ask for info, right on the issue.
- QR stickers on the plant.Print one for each lift, pump and gate motor. Scan it to open that asset and its repair history.
Report it once. See what happened.
Suggest it to your building- From your phone.No app to install and no password: you sign in with a link we email you.
- Plain progress.Awaiting review, Accepted, In progress, Fixed — awaiting check, Closed.
- You get a say.When it’s marked fixed, you’re asked: “Is it fixed?” If it isn’t, it reopens.
One loose latch, from first report to closed.
An example of how a maintenance issue runs. People and times are made up. The steps are the product’s.
- Mon 7:42 amLot 12 pins it in the walkthrough With a photo. No one needs to ask which gate. Awaiting review
- Mon 9:05 amThe caretaker accepts it The time limits for a maintenance job are already running. Accepted
- Mon 9:20 amA quote request goes to the gate contractor By email, with a link. No account, no password.
- Tue 2:30 pmThe contractor uploads a quote Only people who approve spending can see the amount.
- Tue 5:10 pmThe treasurer approves it The decision is recorded under their name. In progress
- Thu 10:00 amThe contractor adds photos and says done It lands on the issue. It doesn’t close anything.
- Thu 11:00 amThe caretaker marks it fixed Lot 12 is asked: “Is it fixed?” They answer yes. Fixed — awaiting check
- Fri 8:30 amA committee member checks and closes it Whoever marked it fixed couldn’t have. Closed
Who remembers the pool certificate?
Tick what the building has: pool, lifts, sprinklers, backflow valve. The duties that go with them appear with due dates and reminders, and each one gets somewhere to file its certificate or minutes. Turn on auto-send and a work order can go to your contractor by itself.
Queensland BCCM Act 1997 · 20 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting within 3 months of year end
Body Corporate and Community Management Act 1997 (Qld); BCCM (Standard Module) Regulation 2020 — AGM within 3 months after the financial year ends
- Administrative and sinking fund budgets adopted within 3 months of year end
BCCM (Standard Module) Regulation 2020 — budgets fixed at each AGM
- Sinking fund forecast reviewed every 5 years
BCCM (Standard Module) Regulation 2020 — 10-year sinking fund forecast, reviewed at least every 5 years
Insurance
- Building and public liability insurance renewed yearly
Body Corporate and Community Management Act 1997 (Qld); BCCM (Standard Module) Regulation 2020 — building and public liability insurance
- Replacement value valuation every 5 years
BCCM (Standard Module) Regulation 2020 — building valued for insurance at least every 5 years
Fire safety
- Occupier's statement lodged with the Queensland Fire Department yearly
Building Fire Safety Regulation 2008 (Qld)
- Fire safety installations serviced 6-monthly
Building Fire Safety Regulation 2008 (Qld); AS 1851 (routine service of fire protection systems)
- Sprinkler system serviced 6-monthly
AS 1851 (routine service of fire protection systems)
- Emergency and exit lighting tested 6-monthly
AS/NZS 2293.2 (emergency lighting — inspection and maintenance)
- Evacuation diagrams reviewed every 5 years
Building Fire Safety Regulation 2008 (Qld)
Pools and water
- Pool safety certificate renewed every 2 years
Building Act 1975 (Qld) — a shared pool's certificate lasts 2 years
- Pool water tested weekly
Queensland Health swimming and spa pool water quality guidelines
- Spa water tested weekly
Queensland Health swimming and spa pool water quality guidelines
- Backflow prevention device tested yearly
Plumbing and Drainage Act 2018 (Qld) — testable backflow devices tested yearly
Lifts, plant and structure
- Lift serviced monthly
Work Health and Safety Regulation 2011 (Qld) — plant maintained; AS 1735 (lifts)
- Lift registration renewed yearly
Work Health and Safety Regulation 2011 (Qld) — registrable plant
- Anchor points and height safety inspected yearly
AS/NZS 1891.4 and AS/NZS 5532 (anchorages — inspected at least every 12 months)
- Backup generator serviced 6-monthly
Manufacturer's maintenance schedule; AS 3010 (generating sets)
- Safety switches (RCDs) tested 6-monthly
Electrical Safety Regulation 2013 (Qld); AS/NZS 3760
- Termite inspection yearly
AS 3660.2 (termite management — inspections at least yearly)
New South Wales SSM Act 2015 · 18 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting within 3 months of year end
Strata Schemes Management Act 2015 (NSW); NSW Government, How to run a strata meeting — at least one AGM every year, on 14 days' written notice
- Administrative and capital works fund budgets approved, setting levies within 3 months of year end
Strata Schemes Management Act 2015 (NSW); NSW Government, Your strata levies, finances and insurance — budget approved by majority vote at the AGM, which sets the year's levies
- 10-year capital works fund plan reviewed every 5 years
Strata Schemes Management Act 2015 (NSW); NSW Government, Managing strata finances and insurance — plan reviewed at least every five years
- Strata Hub annual report within 6 months of year end
Strata Schemes Management Regulation 2016 (NSW), Part 7, Division 2; NSW Government, Strata annual reporting
- Strata committee members trained within 6 months of year end
NSW Government, Strata committee training (start 1 October 2026) — instrument not named on the page
Insurance
- Building and public liability insurance renewed yearly
Strata Schemes Management Act 2015 (NSW); NSW Government, Managing strata finances and insurance — building insurance, and public liability of at least $20 million
- Replacement value valuation every 5 years
NSW Government, Managing strata finances and insurance — a new valuation every 2 to 5 years
Fire safety
- Annual fire safety statement issued and lodged yearly
Environmental Planning and Assessment (Development Certification and Fire Safety) Regulation 2021 (NSW); NSW Government, Safety rules for strata common property
- Essential fire safety measures serviced under AS 1851 yearly
Environmental Planning and Assessment (Development Certification and Fire Safety) Regulation 2021 (NSW), ss 81 and 81A; AS 1851-2012; Building Commission NSW, Responsibilities of building owners under AS 1851-2012
- Emergency and exit lighting tested 6-monthly
AS/NZS 2293.2 — from the standard, not a legal duty; not verified against the standard text
Pools and water
- Pool inspected by the council every 3 years
Swimming Pools Act 1992 (NSW); NSW Government, Safety rules for strata common property — schemes of more than two lots, every three years
- Spa inspected by the council every 3 years
Swimming Pools Act 1992 (NSW); NSW Government, Safety rules for strata common property — schemes of more than two lots, every three years
- Backflow prevention device tested yearly
Sydney Water, Backflow prevention — high and medium hazard devices tested at installation and every year afterwards
- Cooling water system sampled for Legionella and colony count monthly
Public Health Regulation 2022 (NSW); NSW Health, Legionella control in cooling water systems
- Cooling water system independently audited yearly
Public Health Regulation 2022 (NSW); NSW Health, Legionella control in cooling water systems
- Cooling water system risk management plan prepared every 5 years
Public Health Regulation 2022 (NSW); NSW Health, Legionella control in cooling water systems — every 5 years, or more often if required; AS/NZS 3666.3:2011
Lifts, plant and structure
- Lift registration renewed yearly
Work Health and Safety Regulation 2025 (NSW), Schedule 5, Part 2; SafeWork NSW, Plant item registration — registration lasts one year
- Safety switches (RCDs) on common property tested 6-monthly
NSW Government, Electrical safety in the home — test safety switches twice a year; owners ask the owners corporation to add shared-area switches to routine checks
Victoria OC Act 2006 · 15 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting within 3 months of year end
Owners Corporations Act 2006 (Vic) s 69 — AGM if money is received or paid out in a financial year, no more than 15 months apart
- Proposed annual budget and fees considered within 3 months of year end
Owners Corporations Act 2006 (Vic) s 71(2)(d), (f) — AGM agenda includes fees fixed during the year and the proposed annual budget
- Annual financial statements prepared within 2 months of year end
Owners Corporations Act 2006 (Vic) ss 34, 71(2)(e)
- Financial statements audited or reviewed within 2 months of year end
Owners Corporations Act 2006 (Vic) ss 35, 35A
- Report to the AGM on the maintenance plan within 3 months of year end
Owners Corporations Act 2006 (Vic) ss 36, 37, 39, 40, 71(2)(h)
Insurance
- Reinstatement and public liability insurance renewed yearly
Owners Corporations Act 2006 (Vic) ss 59, 60 — public liability at least $20 000 000 unless another amount is prescribed
- Insurance details given to the AGM within 3 months of year end
Owners Corporations Act 2006 (Vic) s 71(2)(c)
- Replacement value valuation every 5 years
Owners Corporations Act 2006 (Vic) s 65 — every 5 years or earlier as the owners corporation decides
Fire safety
- Annual essential safety measures report prepared yearly
Building Regulations 2018 (Vic) regs 223, 224
Pools and water
- Cooling tower system serviced monthly
Public Health and Wellbeing Regulations 2019 (Vic) reg 70(1)
- Cooling tower water sampled for heterotrophic colony count monthly
Public Health and Wellbeing Regulations 2019 (Vic) reg 70(2)
- Cooling tower water tested for Legionella quarterly
Public Health and Wellbeing Regulations 2019 (Vic) reg 70(3) — at least once every 3 months
- Cooling tower disinfected and cleaned 6-monthly
Public Health and Wellbeing Regulations 2019 (Vic) reg 69 — at intervals not exceeding 6 months
- Cooling tower risk management plan audited yearly
Public Health and Wellbeing Act 2008 (Vic), as stated on the Department of Health's cooling tower systems page — audited annually by an independent auditor
- Cooling tower registration renewed yearly
Public Health and Wellbeing Act 2008 (Vic) s 81; Public Health and Wellbeing Regulations 2019 (Vic) reg 64
Western Australia Strata Titles Act 1985 · 10 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting within 3 months of year end
Strata Titles Act 1985 (WA) s 127(1)
- Statement of accounts prepared and considered at the AGM within 3 months of year end
Strata Titles Act 1985 (WA) s 101(2) (a statement of accounts for each financial year) and s 127(3)(b) (accounts on the AGM agenda)
- Budget approved at the AGM within 3 months of year end
Strata Titles Act 1985 (WA) s 102(1) (a budget for each financial year, submitted to the AGM)
- 10 year plan revised every 5 years
Strata Titles Act 1985 (WA) s 100(2A)(b); Strata Titles (General) Regulations 2019 (WA) r 77 and r 79
Insurance
- Building and liability insurance renewed yearly
Strata Titles Act 1985 (WA) s 97(1)
- Insurance certificates and schedules presented at the AGM within 3 months of year end
Strata Titles Act 1985 (WA) s 127(3)(c)
Pools and water
- Pool isocyanuric acid level tested weekly
Health (Aquatic Facilities) Regulations 2007 (WA) r 5(2), r 19(1); Department of Health WA Code of Practice for aquatic facilities
- Backflow prevention device tested yearly
Water Services Regulations 2013 (WA) r 43(1) (intervals set by AS 2845.3-2020); Water Corporation backflow guidance (every 12 months)
- Cooling tower inspected or sampled monthly
Health (Air-handling and Water Systems) Regulations 1994 (WA) r 9 (comply with AS 3666); Department of Health WA, Legislation and guidelines for cooling towers and water systems
Lifts, plant and structure
- Pool area safety switches (RCDs) tested 6-monthly
Health (Aquatic Facilities) Regulations 2007 (WA) r 19(1); Department of Health WA Code of Practice for aquatic facilities, cl 7.4 (AS 3760-2022)
South Australia Strata Titles Act 1988; Community Titles Act 1996 · 14 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting within 3 months of year end
Strata Titles Act 1988 (SA) s 33(4); Community Titles Act 1996 (SA) s 82
- Expenditure statement and contributions presented within 3 months of year end
Strata Titles Act 1988 (SA) s 33(4b), s 33A; Community Titles Act 1996 (SA) s 81(5), s 113(1)
- Forward budget (sinking fund budget) presented within 3 months of year end
Strata Titles Regulations 2018 (SA) reg 16; Community Titles Act 1996 (SA) s 113(1)(aa); Community Titles Regulations 2026 (SA) reg 24
- Annual statement of accounts audited within 3 months of year end
Community Titles Act 1996 (SA) s 138; Community Titles Regulations 2026 (SA) reg 30
Insurance
- Building, public liability and fidelity insurance renewed yearly
Strata Titles Act 1988 (SA) ss 30, 31; Strata Titles Regulations 2018 (SA) reg 14; Community Titles Act 1996 (SA) ss 103, 104; Community Titles Regulations 2026 (SA) reg 21
- Insurance policies presented at the AGM within 3 months of year end
Strata Titles Act 1988 (SA) s 33(4b)(c); Strata Titles Regulations 2018 (SA) reg 15; Community Titles Act 1996 (SA) s 81(5)(d)
Fire safety
- Essential safety provisions statement (Form 3) lodged with the council within 3 months of year end
Planning, Development and Infrastructure (General) Regulations 2017 (SA); Ministerial Building Standard MBS 002 version 3 (1 May 2023); council guidance (City of Unley)
- Fire safety systems condition report yearly
Ministerial Building Standard MBS 002 (records and condition reports); AS 1851 (routine service of fire protection systems)
Pools and water
- Shared spa cleaned weekly
South Australian Public Health (General) Regulations 2013 (SA)
- Backflow prevention device tested yearly
Office of the Technical Regulator (SA) plumbing advisory notices; Water Industry Act 2012 (SA) s 69 (owner maintains equipment on the customer's side)
- Cooling water system registration renewed yearly
South Australian Public Health (Legionella) Regulations 2013 (SA); council guidance
- Cooling water system inspected monthly
South Australian Public Health (Legionella) Regulations 2013 (SA); AS/NZS 3666.2 and AS/NZS 3666.3; council guidance
Lifts, plant and structure
- Lift registration renewed every 5 years
Work Health and Safety Regulations 2012 (SA) Schedule 5; SafeWork SA item of plant registration guidance note
- Fixed safety switches (RCDs) tested yearly
Work Health and Safety Regulations 2012 (SA) reg 165; SafeWork SA inspection and testing guidance; AS/NZS 3760
Tasmania Strata Titles Act 1998 · 6 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting yearly
Strata Titles Act 1998 (Tas) s 75(2) — each AGM within 15 months after the last
- Body corporate fund and contributions reviewed yearly
Strata Titles Act 1998 (Tas) ss 82(4), 83(1) — fund kept at a level sufficient for reasonably foreseeable expenditure; contributions levied as needed
Insurance
- Building and public risk insurance renewed yearly
Strata Titles Act 1998 (Tas) ss 99, 101(1); Strata Titles (Insurance) Regulations 2019 (Tas) reg 3 — public risk minimum $10 000 000
Fire safety
- Essential building services maintained to the schedule, records checked yearly
Building Act 2016 (Tas) ss 204-206; Building Regulations 2016 (Tas) regs 72-74, 76A
Pools and water
- Backflow prevention device tested yearly
Glenorchy City Council, backflow prevention page — tested every 12 months by a licensed plumber; the page cites no instrument
- Cooling tower registration renewed yearly
Public Health Act 1997 (Tas) ss 113, 120, 121 — registration lasts at most 12 months, renewed before it expires with the council
Australian Capital Territory UTM Act 2011 · 17 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting yearly
Unit Titles (Management) Act 2011 (ACT), sch 3 s 3.2
- General fund budget approved yearly
Unit Titles (Management) Act 2011 (ACT), s 75
- Sinking fund contribution notices sent within 1 month of year end
Unit Titles (Management) Act 2011 (ACT), ss 81, 90
- Sinking fund plan reviewed every 5 years
Unit Titles (Management) Act 2011 (ACT), ss 81, 82, 84, 85
- Annual financial statements presented yearly
Unit Titles (Management) Act 2011 (ACT), sch 2 s 2.2
- Financial records audited yearly
Unit Titles (Management) Act 2011 (ACT), sch 2 ss 2.1 (1) (g), 2.1A
- Maintenance plan prepared once
Unit Titles (Management) Act 2011 (ACT), s 24 (2)-(3); Unit Titles (Management) Regulation 2011 (ACT), s 4A
Insurance
- Building and public liability insurance renewed yearly
Unit Titles (Management) Act 2011 (ACT), ss 100, 102; Unit Titles (Management) Regulation 2011 (ACT), s 7
- Insurance details given to the AGM yearly
Unit Titles (Management) Act 2011 (ACT), sch 2 s 2.3
Fire safety
- Fire protection systems' yearly condition report yearly
Emergencies Act 2004 (ACT), s 95; ACT Fire & Rescue Fire Safety Guideline FSG-05 (v1.5, January 2026), ss 3, 4, 10
- Emergency and exit lighting inspected 6-monthly
Emergencies Act 2004 (ACT), s 95 (AS/NZS 2293.2 as a proper maintenance standard); Access Canberra, Multi-unit residential building maintenance guide (September 2018)
Pools and water
- Pool compliance status certificate renewed every 5 years
Building Act 2004 (ACT), pt 5A, ss 83B, 83JA, 83K, 83L, 83M, 83S; ACT Planning, Home swimming pool safety reforms
- Backflow prevention device tested yearly
Water and Sewerage Regulation 2001 (ACT), s 22 (5)-(6)
- Cooling tower water sampled monthly
Public Health (Cooling Towers, Evaporative Condensers and Warm Water Storage Systems) (Specialised Systems) Code of Practice 2005 (ACT), cl 10.1.7; Public Health Act 1997 (ACT)
- Cooling tower cleaned quarterly
Public Health (Cooling Towers, Evaporative Condensers and Warm Water Storage Systems) (Specialised Systems) Code of Practice 2005 (ACT), cl 10.1.5
- Cooling tower risk assessment every 5 years
Public Health (Cooling Towers, Evaporative Condensers and Warm Water Storage Systems) (Specialised Systems) Code of Practice 2005 (ACT), cl 10.1.10
Lifts, plant and structure
- Lift registration renewed every 5 years
Work Health and Safety Regulation 2011 (ACT), ss 7, 272, 276, sch 5; Access Canberra, Plant item and design registration
Northern Territory UTS Act 2009 · 12 duties
Draft — not yet legally reviewed
Governance
- Annual general meeting yearly
Unit Title Schemes (Management Modules) Regulations 2009 (NT) — Sch 1 and Sch 2 cl 29, Sch 3 cl 22
- Budget for the next financial year approved within 3 months of year end
Unit Title Schemes (Management Modules) Regulations 2009 (NT) — Sch 1 and Sch 2 cl 30(d)
- Annual financial statement presented within 3 months of year end
Unit Title Schemes (Management Modules) Regulations 2009 (NT) — Sch 1 and Sch 2 cl 55
Insurance
- Reinstatement and public liability insurance renewed yearly
Unit Title Schemes Act 2009 (NT) — ss 52 to 55
Fire safety
- Fire detection and alarm yearly condition report received yearly
Fire and Emergency Regulations 1996 (NT) — reg 11(6)(a), maintained to relevant standards; NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015) — AS 1851
- Sprinkler yearly condition report received yearly
Fire and Emergency Regulations 1996 (NT) — reg 11(6)(a); NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015) — AS 1851
- Emergency and exit lighting yearly condition report received yearly
Fire and Emergency Regulations 1996 (NT) — reg 11(6)(a); NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015) — AS/NZS 2293.2
- Exits and paths of travel inspected quarterly
Fire and Emergency Regulations 1996 (NT) — reg 11(6)(b) and (c), exits kept clear; NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015), Table 1 — three-monthly
- Lift fire service controls and stretcher facility checked yearly
NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015), Table 1 — annual inspection
Pools and water
- Common property pool certified or notified once
Swimming Pool Safety Act 2004 (NT) — s 23
Lifts, plant and structure
- Lift registration renewed every 5 years
Work Health and Safety (National Uniform Legislation) Regulations 2011 (NT) — Sch 5 Pt 2 cl 3.4, regs 272 and 277
- Emergency and standby power inspected and tested 6-monthly
NT Fire and Rescue Service advisory note, Maintenance of Building Fire Safety Measures (2015), Table 1 — six-monthly
What it doesn’t do.
Levies, trust accounting and meetings. Keep your strata management software for those. 360community looks after what happens in the building: issues, work, spending decisions and duties.
Also in the box: a site map, a calendar, announcements, documents by audience, an asset register, a contractor directory, owner and tenant contacts, and share links for buyers and insurers. Spreadsheet import brings your contacts, assets, contractors and schedules across. Every page shows people around on their first visit.
See everything it doesWhat does it cost?
Every scheme starts with a four-week free trial. Ask us for pricing.
What happens when the trial ends?
Access closes for everyone in that scheme unless a subscription is in place. We’ll talk with you before then.
Do we need 360 photos to start?
No. Issues can go on the site map, a lot or an asset from day one. Add the walkthrough when you’re ready.
Can residents see everything?
No. Each issue is visible to the reporter and the building team, the committee, or all residents. Internal notes stay with staff and the committee, and amounts stay with whoever approves spending.
Which states do you cover?
Every state and territory, each with its own list of duties. Queensland schemes are set up from the government register by CTS number. Elsewhere we enter your scheme by hand, and the app uses general wording.
Can we bring our existing records?
Contacts, assets, contractors and maintenance schedules, from a CSV or Excel file. Issue history doesn’t come across yet.
Show us your building.
Ask for a trial, ask for a look around, or just ask a question.